Human Resources Service

Background Screening

• Provide background consent forms to all candidates PRIOR to conducting screening.
• Federal, State, County, Local, Financial, Criminal, Driving Records, Professional Licensing Verification.
• Process screening once background consent forms are received.
• Assistance with drug/ alcohol screenings/follow up if results come back positive/ discussion about next steps.
• Coordinate results with authorized client representative.
• Provide recommendations based on results.
• Available to discuss how to use results during background screening phase.
• If necessary, rescind employment offers.

Submit a request today for a quote for Background Screening services.

Benefits Administration

• Fringe Benefits Administration: assist as needed throughout policy year.
• Be the “first call/email” of communication for the staff.
• Participate and lead annual renewal plan option meetings/discussions (review renewal options and provide recommendations).
• Able to liason with the insurance broker(s).
• Assist with strategy planning for annual renewal and suggest cost saving ideas and ways to ensure that benefits offered continue to allow Company to be an Employer of Choice.
• Available to draft employee communication pieces that outline benefit updates/changes.
• Available to conduct conference calls, Skype, Webcast updates to ensure team is apprised of changes affecting their benefits.

Best Practices & Compliance

• As needed telephone calls and emails to be conducted with managers.
• Staff development:
  • Employee retention & staff development/growth plans
  • Cross training staff
  • Hiring practices
  • Training
• Available to assist with Employment Cycle (recommendations/ideas/mentoring/forms):
  • Employment application
  • Interviews: What to ask/not to ask during interviews
  • References
  • Background Screening
  • Pre-Employment Assessments
  • Physicals & Fitness for Duty & Hearing Screenings
  • Drug/Alcohol screenings
  • Making the employment offer (see below for specifics)
  • I9 forms
  • New hire orientation

Dispute & Conflict Resolution

• Employee relations/conflict resolution (assistance with all employee related issues: counseling, coaching, warnings, grievances, investigations, releases and terminations)
• Conduct workplace investigations of any employment related issues/claims as necessary.

Employee Forms/File Maintenance

• Employee File Maintenance: Assist with the compliance of employee files & personnel related forms; maintenance of files/forms; maintain integrity of employee files/forms:
  • Assist with I-9 Form compliance
  • Train managers how to properly complete I-9 Form and collect supporting identification
  • Train managers, at all locations, how to properly re-verify I-9 Forms or risk potential hefty fines
• Forms library available (monthly subscription service).
• Internal Auditing of forms, materials and collected information for compliance.

Fair Labor Standards Act (FLSA)

• Fair Labor Standards Act Audit (Ensure all employees are classified correctly and offer letters are legally compliant and include correct classifications. (I.e. exempt, non-exempt, Co-op, employee vs. contractor, volunteers, temporary employees, interns).

Grievance Hotline

• Hotline available for employees and managers to call with issues and questions.

HR Audit

• Full scope HR Audit available.

Job Descriptions

• Assist and provide direction where necessary for Job Descriptions.

Labor Poster Compliance

• Labor Poster Compliance (I.e. federal, state and local) Strategy to be developed to ensure that required posters are available for all states / physical locations where employees are doing business.

Leave of Absence

• Family Medical Leave Administration.
• Management of all leave of absence requests and any documentation provided by Company to employee.
• Help to ensure that if an employee is on leave, all insurance related missed payroll deductions during periods of unpaid leave are accounted for so that employee reimburses Company.

Reasonable Accommodations

• Ensure compliance with the ADA/ADAAA.
• Provide recommendations for reasonable accommodations for applicants with disabilities.
• Manage the interactive process with employees and provide recommendations for reasonable accommodations.

Mentoring & Attendance at Strategic Planning Meetings

• Strategic Staffing/Hiring: Available to participate in annual budgeting process.
• McCloskey Partners, LLC is available to participate in management meetings.
• Mentoring & Coaching of Managers as needed.
• Assistance with training HR staff as needed.
• Succession Planning assistance

On-boarding of new employees

• When employment offers are made - available to help determine competitive package to be offered.
• Draft offer recap letters.
• Submit offers on behalf of client to candidate.
• Help to ensure that new hire forms are completed accurately and retained accurately.
• Assist in the conversion of hard copy onboarding processes to electronic. Integrate with payroll.

Payroll

• McP available to process payroll
• McP available to conduct analysis of which payroll vendor may meet the needs of client

Performance Management

• Assist with Performance Assessment Program
  • Available to create schedule of when reviews are due and assist in ensuring that reviews take place (help to hold managers accountable).
  • Assist with drafting evaluation form and review process (e.g. Self-Evaluations).
  • Available to train supervisors how to conduct effective assessment sessions (and not be nervous… that is key to the success of the session).
  • Review all Performance Review Assessments prior to the manager actually sitting down with the employee (McP should review the documents BEFORE the manager provides the form to the employee. Reason: Ensure the language used is legally defensible).
  • Available to participate in difficult performance review sessions.
  • Assist in creation of Performance Improvement Plans (PIP) when needed.

Policies & Procedures

• Draft/revise policies as necessary based on business needs and policy changes
• Employee Handbook: Review and update, as necessary, employee handbook- federal and state (Ensure high claims policies such as Travel Time, Family & Medical Leave, Drugs/Alcohol Usage (including synthetic prescriptions/ medical marijuana), Active Shooter, Parental Leave, Cell Phone Usage, Social Media, BYOD (Bring Your Own Device), Surveillance, Workers’ Compensation Rights and Responsibilities are up to date to help ensure legal defensibility).
  • Handbooks updated annually or as necessary.
  • Staff training on employee handbook; recommended to be offered 1 time annually.

Terminations

• Review turnover and provide recommendations to assist in reducing turnover rate.
• For cause:
  • Prepare Personnel Action Notices/documentation for employee to sign to support termination
  • Discuss alternatives & timing, benefit continuation, who will attend termination meeting
  • Assist in managing return of Company property
  • Provide recommendation on final pay rules based on state specific laws
• Draft Severance release
• Reduction In Force
• Lay off
• Voluntary resignation
  • Exit Interviews to be conducted by McCloskey Partners, LLC

Time and Attendance

• Attendance Recordkeeping
  • Paid Time Off Administration (Available to discuss and provide recommendations based on correlating all time off policies (both company, state and federal policies taken into consideration- PTO, Comp Time, Holiday, Time off based on years of seniority).

Unemployment Management

• Available to assist with general claim issues to ensure company’s defense is strong enough, within its control, to support denial of benefits.
• Preparation for hearing, document and statement reviews.
• Availability to participate in unemployment hearings.
• Available to review contribution/experience/delinquency ratings and provide recommendations to lower unemployment tax rates.
• File appeals on behalf of employer to adjust contribution rate.

Workers Compensation

• Draft Accident reporting form.
• Draft Workers’ Compensation Roles & Responsibilities annual notice for distribution to staff.
• Available to assist with the management of workers compensation policy & renewal.
• Claims management & renewal, posters, assist company in ensuring the panel of physicians is posted annually.

Safety & OSHA Compliance

• Develop fire prevention and emergency action plans.
• Develop active shooter response plan.
• Develop disaster preparedness plans.
• Available to assist with business continuity planning.
• Ensure overall compliance with OSHA safety requirements and general duty clause.
• Available to assist with OSHA recordkeeping and reporting requirements.